Our client contacted us with great concern over their black stainless steel high-end refrigerator not working. They had gone grocery shopping for produce at the farmer’s market only to return to find the refrigerator dead and not cooling after a power outage. Upon diagnosis we discovered the control board needed replacement. We overnighted the part and had the refrigerator up and running again without any food spoilage due to our experience and quick service. We educated the client on the refrigerator keeping food cool for at least 24hours by not opening the doors. Just in time for us to come and replace the burnt-out control board saving the client thousands of dollars on wasted food and replacing a refrigerator.